FAQs

Our office opening hours are Monday to Friday, 8:30 – 17:00 excluding Bank Holidays and weekends, call 01242 539538.

We have a range of conference rooms and can hold events up to 3,000 delegates at one time.

Yes, you are able to hire out Cheltenham Racecourse as your venue for as little or long as you wish.

Unfortunately, we do not hold a licence for your wedding ceremony. However, our Panoramic Restaurant, The Centaur and The Gold Cup Suite offer a stunning backdrop to hold your reception with us. Please call the events team for more information.

Hire of the room on your chosen day/evening for the full hire period, the full operational support from our Events Team in the run-up to your event and one of our Event Managers to co-ordinate and deliver your event on the day, plus security staff and cleaning

All of our prices are tailored specifically towards your requirements so we can offer the best rates for your event. Please keep an eye out for our seasonal offers.

Provisional dates can be held without commitment. The length of time that dates can be provisionally held depends on the popularity of the date. Clients will always be given notice and an opportunity to confirm before a provisionally held date is released from them.

Once clients have notified us that they would like to book an event, confirmation of an event requires a signed copy of the contract which is issued alongside our terms and conditions.

The confirmation of all bookings is subject to the payment of 25% of the hire fee by the hirer within 14 days of receipt of the invoice. The final balance is due 8 weeks prior to your arrival and then any outstanding items are issued a final invoice the day after the event has ended.

Full cancellation charges apply if an event is cancelled within 21 days of the event. If more than 21 days out 50% cancellation charges apply.

Yes – we are able to supply entertainment for you or you can arrange your own. Our evening licence for alcohol and entertainment goes on until 2am.

All public areas of Cheltenham Racecourse are fully accessible for guests with accessibility needs and elderly guests.

Yes, this is not a problem – please call the events team to discuss your requirements further.

Yes – we offer packages to include food & drink as well as room hire. Call our Events Team for more information.

Yes, Cheltenham Racecourse is available for venue hire during the day or throughout the evening. We hold many daytime events from exhibitions, team building events, meetings, parties and much more.

Yes – all we ask is for a copy of their public liability insurance.

Deliveries can be made prior to your event, we do charge for set up prior to your event. Please ensure all packages are clearly marked with the event they are related to.

Items may be left overnight when pre-arranged and discussed with your event manager. Please note all items left on site are at the owner’s risk and the racecourse will not be held responsible for any loss or damage of property.

Yes, however all items will be need to be PAT tested in advance of arrival. If the items are not we can offer PAT testing on site which does come with an additional charge.

We have our own dedicated catering company on site – Jockey Club Catering – who are able to supply a whole range of options to suit all requirements.

We only allow outside caterers for ethnic cuisine that we do not provide on property e.g Asian Weddings.

We do allow clients to arrange their own AV to come in although we also have a dedicated Technical Manager on site to assist with all AV requirements.

No – smoking, vapour cigarettes and e-cigarettes are only permitted for use outside the venue.

We have over 10,000 parking spaces onsite, all of which are complimentary to all guests.

Yes we have a range of outdoor space – our Events Team can help with any further requirements.

Yes, our late licence allows us to hold events until 2am.